Privacy Policy

ProBotX is committed to protecting the privacy and security of personal and health information of its users. This Privacy Policy explains how ProBotX collects, uses, stores, and protects information when users access or use our platform.

By using the ProBotX platform, you agree to the collection and use of information in accordance with this Privacy Policy.

We may collect the following types of information:

We use the collected information for the following purposes:

• To provide and operate the ProBotX platform
• To connect patients with healthcare providers
• To manage appointments and telemedicine consultations
• To generate and store digital prescriptions and medical records
• To improve platform performance and user experience
• To communicate important service updates
• To comply with legal or regulatory obligations

We may also use contact information to send notifications, updates, or service-related communications.

We take reasonable technical and organizational measures to protect user data from unauthorized access, disclosure, alteration, or destruction.

These measures may include secure data storage, encryption, access controls, and system monitoring. However, no system is completely secure, and we cannot guarantee absolute protection of data transmitted through the internet.

Our platform may use cookies or similar technologies to improve user experience and analyze platform usage.

Cookies help us understand how users interact with the platform so that we can improve functionality and performance.

Users may choose to disable cookies through their browser settings, although this may affect certain features of the platform.

We do not sell or rent personal information to third parties.

However, information may be shared in the following situations:

• With registered healthcare providers for consultation purposes
• With trusted service providers who assist in operating the platform
• When required by law, legal process, or government authorities
• To protect the rights, safety, or property of ProBotX or its users

Users may request to:

• Access their personal information
• Correct inaccurate information
• Request deletion of certain data where applicable

ProBotX may update this Privacy Policy periodically. Updated versions will be posted on the platform, and continued use of the platform constitutes acceptance of the revised policy.